133bed Privacy Policy

This Privacy Policy ("Policy") describes the practices of 133bed ("133bed", "we", "us", "our") regarding the collection, use, storage, sharing, and protection of personal data submitted by players and visitors ("you", "your") when using the 133bed online gambling and sports betting platform at 133bed.vip and any associated services (collectively, the "Platform").

133bed takes your privacy seriously. We operate in accordance with internationally recognised data protection principles, and we are committed to maintaining the confidentiality, integrity, and security of your personal information at all times. This Policy is incorporated by reference into our Terms & Conditions and should be read alongside those Terms and our Responsible Gaming Policy.

By registering an account on 133bed or by continuing to use the Platform after the effective date of this Policy, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not consent to this Policy, you must not create an account or continue using the Platform.

133bed may update this Policy periodically to reflect changes in our practices, legal obligations, or operational structure. We will notify registered players of material changes by email or via a notice on the Platform. The "Last Updated" date at the top of this Policy reflects the most recent revision.

133bed processes your personal data only for specified, explicit, and legitimate purposes. The primary purposes for which we use your data are as follows:

• Account creation and management: To register your account, verify your identity and age (21+ requirement), maintain your account profile, and communicate essential account-related information to you.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment channels, to verify that transactions originate from payment accounts in your own name, and to maintain accurate financial records.
• Service delivery: To provide access to casino games, sports betting markets (including cricket BPL, IPL, T20 World Cup, and Bangladesh Tigers fixtures), slots, blackjack, fisher games, and all other features of the Platform.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, underage gambling, multi-accounting, and other prohibited conduct on the Platform.
• Responsible gaming: To monitor gaming patterns for signs of problem gambling behaviour, to apply deposit limits or self-exclusion measures where appropriate, and to communicate responsible gaming resources to players who may be at risk.
• Legal and regulatory compliance: To meet our obligations under applicable anti-money laundering (AML) requirements, to respond to lawful requests from courts or government authorities, and to maintain records required for auditing and compliance purposes.
• Customer support: To respond to your queries, process your complaints, and resolve any disputes arising from your use of the Platform.
• Marketing communications: With your explicit consent, to send you promotional offers, bonus notifications, and seasonal promotions (such as Eid special offers, Pohela Boishakh promotions, and BPL season bonuses) via SMS or email. You may opt out of marketing communications at any time by contacting support.
• Platform improvement: To analyse aggregated, anonymised usage data to improve the performance, reliability, and user experience of the Platform.

133bed will not process your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a separate lawful basis for doing so.

133bed processes personal data on one or more of the following lawful bases, depending on the nature of the processing activity:

• Contractual necessity: Processing required to create and manage your account, process your transactions, and deliver the services you have requested under the Terms & Conditions constitutes processing necessary for the performance of a contract to which you are a party.
• Legal obligation: Processing required to comply with applicable anti-money laundering legislation, age verification obligations, record-keeping requirements, or lawful orders from courts or regulatory authorities.
• Legitimate interests: Processing carried out for fraud detection, security monitoring, responsible gaming oversight, and service analytics, where such interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing of your data for optional marketing communications and certain non-essential cookies, where you have given clear, informed, and freely given consent. You may withdraw consent at any time without detriment to your account standing.

133bed uses cookies and similar tracking technologies (such as local storage and session tokens) to operate the Platform, maintain your login session, detect fraud, and analyse Platform usage. Cookies are small text files stored on your device when you visit the Platform.

We use the following categories of cookies:

• Strictly necessary cookies: Required for the Platform to function correctly. These include session authentication cookies that keep you logged in securely during your visit. These cookies cannot be disabled without rendering the Platform inoperable.
• Functional cookies: Used to remember your preferences, such as your preferred game category or language setting, to improve your user experience on return visits.
• Analytics cookies: Used to collect anonymised, aggregated data about how players interact with the Platform — such as pages visited, session duration, and game engagement — to help us improve service quality. Analytics data is not linked to individually identifiable information.
• Security cookies: Used to detect and prevent fraudulent activity, including bot detection, IP reputation tracking, and unusual login pattern identification.

You may control cookie settings through your browser's privacy settings. Please note that disabling strictly necessary cookies will impair your ability to use the Platform. We do not use third-party advertising cookies or cross-site tracking cookies for behavioural advertising purposes.

133bed does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following limited circumstances:

• Payment service providers: We share transaction data with bKash, Nagad, Rocket, Upay, and other payment processors solely to the extent necessary to process your deposits and withdrawals. Each provider operates under its own privacy policy and data protection obligations.
• Game content providers: Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, PG Soft, Jili Games, and Ezugi may receive anonymised session data required to operate their games on the Platform. No directly identifiable personal data (such as your name or national ID) is shared with game studios.
• Identity verification services: Third-party KYC service providers may process identity documents and biometric data on our behalf for the purpose of verifying your identity and age. These providers are bound by strict data processing agreements and may not use your data for any other purpose.
• Fraud prevention and security vendors: We may share technical data (IP address, device fingerprint, behavioural signals) with security service providers for the purpose of detecting and preventing fraud, bot activity, and account takeover attempts.
• Legal and regulatory authorities: We may disclose personal data to courts, law enforcement agencies, financial intelligence units, or other government bodies where required to do so by law, court order, or regulatory requirement. We will notify you of any such disclosure where we are legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of substantially all of our assets, your personal data may be transferred to the successor entity as part of the transaction. We will provide notice of any such transfer and of any material changes to this Policy that result from it.

All third parties with whom 133bed shares personal data are required to maintain appropriate technical and organisational security measures and to process that data only for the purposes for which it was shared.

133bed retains personal data for as long as is necessary to fulfil the purposes set out in this Policy, unless a longer retention period is required or permitted by law. Our standard retention periods are as follows:

• Account data (active accounts): Retained for the duration of your account relationship with 133bed, plus a minimum period of five (5) years following account closure, to meet anti-money laundering record-keeping requirements.
• KYC and identity documents: Retained for a minimum of five (5) years following the date of submission or account closure, whichever is later, in line with applicable AML and financial compliance obligations.
• Transaction records: Retained for a minimum of five (5) years following the date of each transaction.
• Support and communications records: Retained for three (3) years from the date of the most recent communication, unless the communication is relevant to an ongoing dispute or legal proceeding.
• Technical and device data (cookies, logs): Session cookies expire at the end of your browser session. Server-side access logs are retained for up to twelve (12) months for security analysis.
• Marketing consent records: Retained for as long as you remain opted in to marketing communications, plus twelve (12) months following any opt-out, to evidence your consent history.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that makes re-identification impossible. Anonymised aggregate data may be retained indefinitely for statistical and analytical purposes.

133bed implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:

• SSL/TLS encryption: All data transmitted between your device and the 133bed Platform is encrypted using industry-standard SSL/TLS protocols, preventing interception in transit.
• Encrypted data storage: Sensitive personal data — including identity documents and financial information — is stored in encrypted form on secured servers with restricted access.
• Access controls: Access to personal data within 133bed's systems is restricted on a strict need-to-know basis. Staff with access to personal data are subject to confidentiality obligations and receive regular data protection training.
• Fraud monitoring: Automated and manual monitoring systems operate continuously to detect unusual account activity, suspicious login patterns, and potential data security incidents.
• Incident response: In the event of a data breach that poses a risk to your rights and freedoms, 133bed will assess the breach, take immediate containment steps, and notify affected players without undue delay.

While 133bed takes all reasonable precautions to protect your data, no internet-based service can guarantee absolute security. You are responsible for maintaining the security of your own account credentials, including your password and any two-factor authentication codes. If you suspect your account has been compromised, contact us immediately at [email protected].

To exercise any of the above rights, please submit a written request to [email protected]. We may ask you to verify your identity before processing your request. We will respond within 30 calendar days. Where requests are manifestly unfounded, repetitive, or excessive, we reserve the right to charge a reasonable administrative fee or decline to act.

The 133bed Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not create an account or use the Platform under any circumstances.

During registration, we collect your date of birth and may require documentary proof of age as part of the KYC process. If we discover that an account has been created by a person under the age of 21, we will immediately close the account, void all associated wagers and winnings, and securely delete or anonymise the personal data associated with that account, subject to any legal retention obligations.

If you believe that a person under the age of 21 has created an account on 133bed, please report this to us immediately at [email protected].

133bed primarily processes your personal data within Bangladesh and within jurisdictions where our technology infrastructure and service providers are based. In some cases, personal data may be transferred to or processed in countries outside Bangladesh, including countries where our game studio partners, KYC verification vendors, or cloud infrastructure providers operate.

Where personal data is transferred outside Bangladesh, 133bed takes appropriate steps to ensure that the receiving party provides an adequate level of data protection, including through the use of contractual clauses, data processing agreements, or other recognised transfer mechanisms that require the recipient to protect your data to a standard equivalent to that described in this Policy.

By using the 133bed Platform, you acknowledge and consent to the potential transfer of your personal data to countries outside Bangladesh where such transfers are necessary to provide the services you have requested.

The 133bed Platform may display content or references to game studios, payment providers, and sports organisations (such as ICC, BCB, or BCCI) for informational purposes. 133bed does not control the data practices of any third-party organisation and is not responsible for the privacy policies or data handling practices of such parties.

This Policy applies solely to personal data processed by 133bed in connection with the Platform. We encourage you to read the privacy policies of any third-party service providers — including bKash, Nagad, Rocket, and Upay — before providing your personal data to those services directly.

If you have any questions about this Privacy Policy, wish to exercise any of your data protection rights, or wish to make a complaint about the way in which 133bed has handled your personal data, please contact us using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Subject line: "Privacy Request – [Your Username]" for faster routing
• Response time: We aim to acknowledge all privacy-related requests within 5 business days and to provide a full response within 30 calendar days.
• Support hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6)

If you are not satisfied with our response to a privacy complaint, you may have the right to escalate your complaint to the relevant data protection authority in your jurisdiction. 133bed will cooperate fully with any such process.

We are committed to resolving all privacy concerns promptly, fairly, and in accordance with the principles described in this Policy. Your trust in 133bed as a secure and responsible platform is important to us, and we take every privacy inquiry seriously.